1. Introduction
OccuMax Partners Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered property management platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, phone number)
- Property details (addresses, descriptions, rental amounts)
- Tenant information (names, contact details, tenancy agreements)
- Payment and billing information
- Communications with tenants and service providers
2.2 Automatically Collected Information
- Log data (IP address, browser type, pages visited)
- Device information
- Usage patterns and interactions with our platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our AI property management services
- Process transactions and send related information
- Communicate with you about your account and properties
- Enable AI-powered tenant communications and property management
- Improve and optimize our platform
- Send administrative information and updates
- Detect and prevent fraud or security issues
- Comply with legal obligations
4. Data Storage and Security
All data is stored in secure, UK-based data centres. We implement industry-standard security measures including:
- AES-256 encryption for data at rest
- TLS encryption for data in transit
- Regular security audits and monitoring
- Access controls and authentication protocols
- Automated daily backups
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in operating our platform (hosting, payment processing, AI services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do NOT sell your personal data to third parties.
6. Your Rights Under GDPR
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we use your data
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at director@occumaxpartners.com
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Upon account cancellation, you have 90 days to download your data before secure deletion. Some information may be retained longer where required by law (e.g., financial records for 6 years).
8. Cookies
We use cookies and similar technologies to:
- Maintain your session and keep you logged in
- Remember your preferences
- Analyze usage patterns to improve our service
You can control cookies through your browser settings.
9. Third-Party Services
Our platform integrates with third-party services (payment processors, AI providers, communication tools). These services have their own privacy policies. We recommend reviewing their policies as we are not responsible for their practices.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. International Data Transfers
Your data is stored exclusively in UK-based data centers. We do not transfer data outside the UK.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Continued use of our services after changes constitutes acceptance.
13. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at: